Agenda

1:00 pm – 4:00 pm

User Group Meeting
All current users are welcome to attend the User Group meeting. Organized and run by ADD Systems users, participating in the groups can provide opportunities for best practice sharing, education, and providing ADD Systems input on product development.

6:00 pm – 8:30 pm

Welcome Reception

7:45 am – 5:00 pm

ADD Energy E3 Update
Over the last several years major development has been accomplished affecting all the market segments ADD Energy E3 addresses. Attend this session to see the highlights of the recent past, current release version 17 and a peek at future planned development.

ADD Energy E3 Highlight Tour for PAMS Clients
The migration of PAMS clients to ADD Energy E3 has been underway for a number of years. If you are a current PAMS client, plan on attending this session.  The content will be laser focused on the features and benefits of ADD Energy E3, and migration strategies for current PAMS clients.

Delivery Best Practices
Improving delivery productivity is a key way of lowering your operating costs. Delivering more gallons in less time can improve your bottom line. Attendees of the Delivery Best Practices session will walk away with knowledge and skills to improve your delivery operations.

ADD eStore Update
The user community of convenience store chains and stores deployed on eStore continues to grow. The capability of eStore has also expanded with valuable input from our clients. The session will provide highlights of recent and planned development.

Raven Mobility Update
ADD Systems will present the current and future Raven Mobility development road-map. Major new features, technologies and new product announcements will be discussed. If you are a current Raven user or are considering deploying Raven, plan on attending this session.

Atlas for ADD eStore
Atlas is a key enabling technology for all ADD clients running eStore. Atlas can provide business intelligence at all levels within your c-store operations. All clients in the convenience store business should plan on attending the Atlas – eStore update session. Existing users will see what’s new and clients who have not seen Atlas will walk away with a full picture of the amazing value of Atlas Business Intelligence.

eCommerce Introduction and Update
The ADD eCommerce capability has grown exponentially in recent years. This session will provide an Introduction to eCommerce. What is it? What are the benefits and what’s possible?

Microsoft Dynamics GP Review
Microsoft Dynamics GP is a cornerstone for any PAMS client considering migrating to ADD Energy E3 and a new product path for clients running the ADD Systems legacy financial accounting systems. The session will provide an overview of the core GP A/P and G/L features and ADD Energy E3 Integration.

Tank Monitors Best Practices
Deployment of Tank Monitors has become more common in recent years. This session will focus on recommended best practices when deploying tank monitors. Methods to identify tank monitor consumer candidates, ADD Energy E3 integration methods, and key ADD Energy E3 tank monitor options and procedures will be reviewed.

Atlas for ADD Energy E3
The Atlas Business Intelligence E3 product continues to grow with new features. In this session you will see what the latest releases have included. Items such as Customer Log intelligence reporting will be presented.

Exhibitor Session – PriMedia
Live Demo! Experience the Complete Integrated Portal

Exhibitor Session – Avatas
Future Proofing Payments for Changing Customer Demographics

Ask the Expert Stations

7:00 pm – 9:30 pm

Epcot IllumiNations Reception

7:00 am – 5:00 pm

User Group Design Session
The ADD User Group design committee will play a key role during this session. The design committee will engage with the ADD development team to brainstorm on creating the next generation of electronic payment processing. More details on this session will be communicated leading up to the conference so all clients can come prepared to provide valuable input to the ADD product road-map.

Wholesale – Order to Cash Overview
Are you aware of all the wholesale capabilities available with ADD Energy E3 or perhaps just want a refresher? Attend this session and observe the wholesale process from Order Generation to Cash. The review will also include Quoting and Tax Reporting.

ADD eStore Best Practices
Content being developed based on client input.

Microsoft Dynamics GP Update
Existing GP Users and potential users should plan on attending this session. Major development has been accomplished in the GP to E3 integration. Additional GP features will be reviewed.

Customer Log – Best Practices
This session will be focused on best practice use of the powerful E3 Customer Log.  A brief product update will be provided. ADD User Group members will discuss creative uses of Customer Log. The session will be led by John O’Shea (IT Director- Paraco Gas), user group chairman of the Best Practice Committee.

Atlas Update
The Atlas Development road map for E3 and eStore will be presented.  Major core enhancements have been accomplished and a peek at new technologies will be reviewed.

Pegasus Mobility Update
A full review of the Pegasus Mobility product will be provided including current and planned features. You will also have an opportunity to provide feedback which will impact our product road-map.

SmartConnect – Real World Examples
This session will be moderated by ADD Systems. A brief overview of SmartConnect will be provided, but the bulk of the session will be led by clients who have used SmartConnect to provide web self-service to consumers via a web portal, accomplished acquisition data conversions and several other creative uses of SmartConnect.

SmartConnect Best Practices
This session will be moderated by ADD Systems with major participation by our key SmartConnect developer partners including; Destwin, PriMedia and MPX. A large majority of energy distribution marketers are not providing a true real-time fully functional web self-service portal. If you attend this session you will see what’s possible, hear recommended best practices and methodologies to provide a secure, modern self-service portal.

Communications Module
The expectations of consumers regarding your ability to communicate key events have risen. Energy consumers are no longer just comparing you to the other local energy providers. The benchmark now includes companies such as FedEx, UPS and Amazon.  Attend this session to see and hear about the new ADD Energy E3 Communication module.

Exhibitor Session – MPX
Customer Experience might be the hottest and most misunderstood topic in the fuel business right now.  MPX will put you on a path to providing a world class Customer Experience, and how each part of that journey is an opportunity for you to wow and empower them.  The team will also share tips about the best way to leverage technology in a way that meets the expectations of today’s savvy consumer.

Exhibitor Session – TekCollect
Strategies for Effective Cash Flow Management
Presented by Ron Douglas, President, and Diane Schumm, V.P. of Corporate Services

Ask the Expert Stations

7:00 pm – 10:00 pm

Luau Dinner at Disney’s Typhoon Lagoon Water Park

7:00 am – 10:00 am

Departure Breakfast

*Agenda information subject to change.