BTC Cancelation FAQ
- Will my registration fee be returned?
It is up to you! There are three options: (1) We can put your registration fee toward the 2023 BTC conference and lock in 2020 rates; (2) We can issue a credit to your account to be used to pay any outstanding invoices; (3) We can send you a refund check.
We will assume you choose option 1, unless you contact us with a different choice.
- Do I need to cancel my hotel room reservation?
If you made hotel reservations within our Disney room block at either the Yacht or Beach Club Resorts, we will cancel your reservation for you, and you should automatically receive a confirmation email. If you made reservations outside our room block, please call your hotel or Disney Resort Hotel Reservations at (407) 939-1936 to cancel them. If you have any trouble, please contact us for assistance.
- Do I need to cancel my Disney Park Hopper tickets?
Disney Park Hopper tickets are non refundable, however, Disney has offered to honor them for our 2023 event! So, be sure to hold onto your tickets for future use.
- How do I cancel my flights?
Contact your airline directly to cancel your flights. Many airlines are canceling without penalties, even if you made your reservation before the coronavirus outbreak.
- Will any session content be made available virtually?
We are currently making plans to share our session content. Please stay tuned for additional announcements!
- The Annual ADD User Group (AUG) Meeting was scheduled to take place at the conference. Will this still be happening?
Yes! The Annual AUG Meeting will take place virtually on Thursday, May 7, at 2:15 ET. You can expect an email invitation shortly. The meeting is an opportunity for you to hear about the AUG achievements and goals, as well as a chance to hear about the status of AUG voted up enhancement requests.
- When do you expect to have the confirmed 2023 dates?
We are working with Disney to confirm the best dates for our 2023 BTC. We expect to be able to share some firm dates with you via email in the very near future.
- What can I expect at the 2023 conference?
The 2023 BTC will be ADD’s 50th anniversary, so you can expect everything we promised for our 2020 BTC plus more! We’ll have exciting product announcements, valuable partner sessions, networking opportunities, and incredible evening events – a 50th anniversary celebration like you’ve never seen before!
For more information on the Business Tech Conference, please Email Us or call our marketing department at 800-922-0972.