ADD Systems® is the leader in high-quality, effective customer support. Our people make the difference that matters day in and day out. That’s because our real product is more than computer software and hardware. Our real product is a complete solution backed by industry experts who know the industry you serve and can help you run your business as efficiently and profitably as possible. We are here to help you with your questions, big or small. When your business model changes, we have the people on staff to help you navigate new uncharted waters with ease.
Service Features
- We offer support from beginning to end: on-site assistance when appropriate, unparalleled support, enrichment seminars, software upgrades and more.
- Our customer support is based on the theory of “Immediate Access.” When calling ADD Systems with questions, you will be connected directly to customer support.
- Our highly skilled customer support employees use the latest network communications to connect to any computer in the field, pinpoint problems quickly, and, if necessary, send files and programs immediately to your system.
- Our documentation team provides detailed, context-sensitive help text with the press of a button. Need to train a new employee? Want to learn something new yourself? Try our video tutorials, which are built right into the help file.
The people at ADD Systems have always been super accommodating to our needs. They know that we have a 365, 24/7 business that we’re running, and it’s extremely important to them that we are not down.
ADD System Industries
