UNLOCK THE CONVENIENCE OF SEAMLESS SELF-SERVICE
UNLOCK THE CONVENIENCE OF SEAMLESS SELF-SERVICEThe SmartConnect® portfolio of web services empowers third-party developers to create new applications or interface existing third-party applications to ADD Energy E3®. Now customers can order deliveries and services and even pay their bills anytime, anywhere.
Product Features
Self-Service Customer Portal
Reduce your call center expenses by offering a fully interactive customer portal. Customers can make payments, place delivery orders, book service calls, view billing documents and much more. Your web portal can enforce your business rules as well, including credit and delivery hold.
Third-Party Sales and Marketing Systems
Do you have a third-party Sales and Marketing product deployed such as Salesforce.com? Capture and track sales leads in the third-party product. When the prospect becomes a customer, invoke SmartConnect web services to create an account electronically in ADD Energy E3.
Tank Monitors
Are you considering deploying tank monitors, or already have? SmartConnect web services provide the ability to fully integrate tank monitor levels into the ADD Energy E3 forecasting capability.
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ADD More to Your SmartConnect Solution
SmartConnect is just the start. Get the most out of your software by creating a network of powerful tools that work in unison with your SmartConnect solution.
ADD Systems Products
ADD ENERGY E3®
Seamlessly manage accounts receivable, credit, delivery, service and inventory, and more.
Partner Products
CUSTOMER PORTAL DEVELOPERS
ADD Systems works with these partners to help you create custom web portals for online customer service, including online payments, delivery scheduling, service call scheduling and more.
TANK MONITORS
ADD Systems interfaces to these tank monitoring solutions to help you drive down delivery costs and improve your customer service.