A POWERFUL TOOL FOR SEAMLESS INTEGRATION
The SmartConnect® portfolio of web services empowers you and your web developer to to safely gain access to all your customer information for both real-time data retrieval and editing. Implement efficiency-increasing items like a new client web portal, tank monitoring, mobile apps and more.
Create a customer web portal that offers personalized, self-service information at their convenience. Allow them to order deliveries and services and even pay their bills online, anytime, anywhere, freeing up your customer support to focus more on sales and new acquisitions. Enhance your marketing presence and customize online experiences by presenting relevant offers and promotions.
Gain tangible delivery efficiencies through tank monitor integration. Pull current readings into ADD Energy E3® for complete integration with delivery scheduling and routing.
Self-Service Customer Portal
- Show general account information
- See account balance and payment history
- Check budget program status
- View delivery locations and history
- View service locations and history
- Check service plan status
Grow Your Business
- Share your data with third party sales and marketing systems
- Provide a real-time connection for 3rd party printed invoices and statements, storing the finished document image on the account for easy access
- Contact customers and prospects with targeted marketing messages to drive new sales
- Schedule delivery or service or pay a bill through your own app
Tank Monitor Integration
- True integration with delivery scheduling
With SmartConnect Modules, You Decide What to Make Available
- Customer lookup
- Delivery ticket creation
- Service order creation
- Unique and special pricing plans
- Payment and credit card entry
- Customer account add and modify
- Customer website activity log
- Tank monitoring
- Wholesale order creation
- EFT payment and entry
- Phone system integration – screen pops
ADD More to Your SmartConnect Solution
SmartConnect is just the start. Get the most out of your software by creating a network of powerful tools that work in unison with your SmartConnect solution.
ADD Systems Products
ADD ENERGY E3® AND ADD ENERGY E360™
Seamless management of accounts receivable, credit, delivery, service, and inventory and more with a customizable, browser-based user interface, offering access from any device.
CUSTOMER PORTAL DEVELOPERS
ADD Systems works with these partners to help you create custom web portals for online customer service, including online payments, delivery scheduling, service call scheduling and more.
ADD Systems interfaces to these tank monitoring solutions to help you drive down delivery costs and improve your customer service.