A MOBILE FIELD SERVICE TOOL THAT DRIVES EFFICIENCY
Pegasus® makes it easy for professional service and HVAC organizations to run more efficiently and maximize profits.
Streamline your processes while tracking inventory and technicians and keep your customers informed on service schedules, arrival times, and job costs.
Pegasus will allow you to bill onsite and collect your payment before you leave your customer’s home.
Wireless connectivity provides your dispatchers, customer service representatives and customers real-time visibility of the work order status. Through text or email notifications, customers know who is coming to the door, when the technician arrived, what work was performed and any balance due.
Improve Dispatch Capability
A single dispatcher can comfortably dispatch 35+ technicians. The need for the dispatcher to verbally communicate with the technicians is all but eliminated.
Reduce overtime and improve customer satisfaction via dispatcher alerts that warn of potential overtime or conflicts with customer time-window commitments.
Collect Important Data
Technicians can capture marketing data, such as whether the customer is at risk. This data is then sent back wirelessly to dispatch or sales.
Document propane leak and pressure tests or a full Gas Check to protect yourself against costly lawsuits. Perhaps even lower your insurance rates.
Create, print or email the customer a quote and/or invoice and capture signatures at the service site. This projects a professional image to the customer.
Enhance Customer Satisfaction
Create, print or email the customer a quote and/or invoice and capture signatures at the service site. Deliver your marketing message directly to the customer.
Improve Cash Flow
Improve cash flow and reduce daily sales outstanding with on-site payment processing.
Capture Images and Videos
Pegasus Media Capture allows the technician to capture photographs or video so you can send them back wirelessly and store them in the ADD Energy E3 enterprise system.
Eliminate Manual Processes
Automate the labor-intensive process of service billing, certain history records and inventory updates.
ADD More to Your Pegasus Solution
Pegasus is just the start. Get the most out of your software by creating a network of powerful tools that work in unison with your Pegasus solution.
ADD Systems Products
Seamless management of accounts receivable, credit, delivery, service and inventory and more with a customizable, browser-based user interface, offering access from any device.
ADD Systems works with these hardware suppliers for our mobile and handheld solutions.
FLAT-RATE BOOK PROVIDERS
ADD Systems interfaces with these providers to help you automate flat-rate pricing for your HVAC needs.
ROUTING OPTIMIZATION AND MAPPING
ADD Systems interfaces with these third-party logistics mapping and routing solutions to optimize routes and maximize profitability by utilizing high-quality maps, along with vehicle and customer information.
ADD Systems partners with these wireless companies to provide communications and GPS information for our mobile product offerings.