ADD Systems President Bruce C. Bott and Vice President and COO Rob Culbertson delve into ADD Systems’ 2025 accomplishments and the goals for 2026. They share a preview of our upcoming Business Tech Conference in Disney World in May, and discuss the evolving energy landscape, the impact of AI, the continued importance of the ADD User …
Make Your Business Tech Conference Magical – Tips from Disney Ambassadors
Phelicia Blake and Kylee Withers, the 2026-2027 Walt Disney World Ambassadors, discuss some tips and tricks for attendees of ADD Systems’ 2026 Business Tech Conference (BTC). They mentioned some of their favorite Disney World restaurants, using the My Disney Experience app, fun activities to do at various parks, and a preview of an exclusive BTC-attendee …
User Groups — Key to a Successful Tech Strategy
Everyone wants to get the most out of their investments, and a technology investment is no exception. It’s a strategic decision that requires valuable resources to execute, including people, time and money. While a software implementation results in greater efficiency and operational improvements, there is an important way to maximize those benefits, and that’s through …
Ordering and Delivery: Meet Your Customers Where They Want to Be
The convenience store industry has always had to be convenient, but what is considered convenient changes constantly. For some, it’s a convenient location to stop for fuel and food. For others, it’s the ability to order in advance or for delivery. Online and app purchases as well as delivery offer an opportunity for growth, but …
Tying Together a Diverse Energy and Retail Environment
Mirabito Energy Products is one of those long-established East Coast energy providers that started delivering coal and heating oil in the early days of the industry and expanded over the years to provide a full range of energy solutions and a strong convenience retail presence throughout upstate New York, Pennsylvania and southern New England. Today …
Backup Best Practices Crucial for Successful Recovery
In this ADDcast, Andrew Katsigiannis, Director of IT and Customer Support at ADD Systems, and Kaizad Madon, ADD Energy/E360 Product Manager at ADD Systems, discuss backups and the best practices to ensure viability when you need them most. They discuss the difference between virtual machine and database backups, how often each should be run, and how they fit in an overall cybersecurity strategy.
Tank Monitors: Gain Efficiency and Control
With tank monitors becoming more affordable in recent years, many clients have been able to change to a wider deployment strategy. However, there are still specific types of accounts that see the greatest benefit from tank monitor usage
Data Doesn’t Play Favorites: How All Convenience Retailers Can Use Data Now
No matter what type of business someone is in, it’s safe to say that there is data that can help them improve their performance. Data is ubiquitous, and more and more c-stores are trying to use it to provide answers on how to be more efficient and generate more income. At last month’s NACS Show, many sessions covered the topic of data, making it clearer than ever that data is for all retailers – big, small, and everything in between.
On-site, Virtual, and Hybrid: Choosing the Right Implementation for Your Team
Having a good software implementation is essential to a company’s success. Businesses and projects come in many different shapes and sizes, so implementation styles can be adjusted to fit each case. One important decision is whether to have a trainer on-site, have training sessions virtually, or employ a mix of both styles. While both on-site and virtual implementations are effective and can lead to the same successful end, there are strengths to both that may better cater to a business’s or project’s specific needs. Whether it’s preferring the hands-on style of on-site or preferring the flexibility of virtual, businesses have a number of factors to consider.
Meet the Team: Ryan DiCamillo, Application Specialist – Retail & BI
There are a variety of team members who have taken different career paths to get to where they are at ADD Systems today. Some new employees have just begun their journey at ADD, while many have been here for a while. Others are in the thick of their careers and are a stabilizing force for their departments. Ryan DiCamillo, an Application Specialist for the Retail/BI Department, is just that. Whether it’s being a supportive team member within his department or helping clients get the most out of their ADD eStore and Atlas Reporting software, Ryan wears many hats.
Takeaways from the 2025 NACS Show
The team got back from the NACS Show this month, and it was a blast! We were happy to show off our convenience store software and connect with new and familiar faces. The show was filled with great sessions, focusing on a variety of topics, workshops, and case studies, including: Data Strategy for All Retailers: …
Introducing the ADD User Group Finance Committee
In the latest episode of ADDcast, Alec Hulbert of Tiger Fuel and Severine Gimenez of Port Consolidated, chairs of the new ADD User Group Finance Committee, introduce its intent and their plans to create an impactful group. They go over how the Finance Committee formed, what topics it will focus on, and, due the the nature of finance touching many different functional areas, how they plan to partner with other AUG committees for joint discussions.
