SOLUTIONS DEVELOPED FOR HEATING OIL
To do well in today’s market, Heating Oil distributors need to give excellent customer service and have complete visibility into their business. You need to maintain your customer base, quickly recognize opportunities for growth and never lose sight of your bottom line. ADD Systems can give you the tools to do just that. We’ve been helping Heating Oil companies since 1973, and we can help you take control of your business.
- Improve your gallons per tank wagon with industry-leading forecasting methods used across millions of our customers’ delivery locations throughout the United States and Canada.
- Empower your customer service representatives with a 360-degree customer dashboard that allows for a more efficient response to customers’ requests and questions and the opportunity to sell or upsell.
- Control pricing from customer-defined discounts to step-rate and beyond with Marketing Pricing Capabilities.
- Improve collection time by automatically emailing an invoice or printing it in the field and leaving it immediately with the customer. What’s more, accept single or recurring credit card payments over the web.
- Grow your business without adding additional staff by offering your customers web self-service with our SmartConnect® Web Services Gateway®.
- Improve efficiency and provide real-time delivery status to the dispatcher, customer service representative and customer with our wireless mobile delivery device, Raven®.
- Empower your service department with electronic work orders, detailed service history and inventory tracking down to the service van level.
- Improve service dispatching and aid support technicians in the field with the Pegasus® wireless service tablet. A single dispatcher can comfortably dispatch 3 to 35+ technicians.
- Create just the right management reports to address your unique reporting needs, plus deliver them automatically to the right people at the right time with Atlas Reporting®.
The ADD Energy E3 system provides terrific value through a very robust E3 application and full product line for the Oil and Propane Retail distributors.
ADD Systems Products for Heating Oil
Solutions for Petroleum distributors that transform the essentials—accounts receivables, credit, inventory and operations—into dynamic tools for a competitive advantage.
Business Intelligence (BI) software for ADD eStore® and ADD Energy E3® that lets you focus on what matters.
Wireless mobile computing for delivery drivers, providing state-of-the-art efficiency from office to the road and back.
Mobile tablet computing for service technicians with wireless dispatching and messaging, point-of-sale invoices and automated billing.
Web services that let you create self-service portals for your customers, with real-time access to E3 data.
ADD System Services
When you choose ADD Systems, you’re choosing a partner you can rely on. We offer a solution tailored to your industry, but that’s just the beginning. We’re always no more than a phone call away with our industry-leading service and support.