We had the chance to sit down with some of our clients at our last user conference to talk about what makes ADD Systems and its software solutions a good fit for their businesses. From delivery to service, from flexible reporting to automated customer communication, the ADD suite helps them manage their entire operation while supporting their continued growth with a scalable product that evolves with their businesses.
Paraco Gas
Megan Carr, Director of Logistics at Paraco Gas, talked about how the ADD Systems solution has enabled them to integrate multiple business components into one platform, resulting in seamless operations and informed, real-time decision-making. This single platform leads to enhanced accessibility for all employees, simplified training, and optimized logistics.
HOP Energy
Tedd Teschner, COO of HOP Energy, shared a number of ways that ADD Systems has been beneficial to their business. As one of the Northeast’s largest home heating providers, HOP Energy relies on ADD Systems’ customizable, user-friendly solutions—including Raven Mobile, Pegasus Mobile, and automated customer communications—to streamline operations, improve productivity, and automate processes. From optimizing daily logistics to delivering seamless billing and notifications, ADD Systems provides the tools that keep Hop Energy running efficiently.
D.F. Richard
Cheryl Gustafson, Director of Program Operations of D.F. Richard Energy, shared how the company leverages ADD software to optimize fuel deliveries and improve operational efficiency. With powerful reporting capabilities, D.F. Richard gains valuable business insights, enhancing profitability while ensuring reliable fuel delivery and service for residential and commercial customers.
Swezey Fuel Company
Michael Zanazzi, Treasurer and Part-Owner of Swezey Fuel, shared how the company leverages Raven technology to streamline fuel deliveries and enhance efficiency. By optimizing route planning and providing drivers with real-time stop information at their fingertips, Swezey Fuel has increased daily deliveries and drop sizes, improving overall productivity and service reliability.
Mirabito Energy Products
Eric Bunts, CIO and VP of Administration at Mirabito Energy Products, highlights the company’s long-standing partnership with ADD Systems. With operations spanning convenience stores, retail and wholesale fuels, fuel transportation, and energy solutions, Mirabito relies on ADD Systems’ integrated ecosystem to support growth, innovation, and adaptability in an ever-evolving industry.
J.S. West Propane
Tiffany Douglas, Business Systems Analyst at J.S. West Propane, shares how ADD Systems’ software provides the perfect balance of complexity and simplicity. With customizable modules and seamless integration, J.S. West optimizes operations across retail, wholesale, and cylinder exchange divisions. The Raven tablets, in particular, have transformed delivery efficiency—eliminating manual processes and giving drivers real-time access to critical customer and routing information.
Learn more about how ADD Systems can help your business.
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