Amy Katsigiannis, BTC & Special Projects Coordinator, and John Coyle, VP of Sales, recap the 2026 Business Tech Conference. They highlight the event’s focus on client collaboration, from panel discussions and ADD User Group meetings to partners showcased in the Exhibitor Hall. The conversation also explores major product announcements, including Raven for Android and ADD …
Backup Best Practices Crucial for Successful Recovery
In this ADDcast, Andrew Katsigiannis, Director of IT and Customer Support at ADD Systems, and Kaizad Madon, ADD Energy/E360 Product Manager at ADD Systems, discuss backups and the best practices to ensure viability when you need them most. They discuss the difference between virtual machine and database backups, how often each should be run, and how they fit in an overall cybersecurity strategy.
Unlocking Insights with Business Intelligence
In this episode of ADDcast, Bryan Walline, Lead Developer of Business Intelligence at ADD Systems, speaks about Atlas, our web-based reporting tool that streamlines data analysis and automation. Zach Swartley of Penn Valley Gas also discusses the ADD User Group’s Business Intelligence and Reporting Committee’s focus on leveraging data for better decision-making.
ADD Systems: A Year in Review and Looking Ahead
In this episode of ADDcast, we delve into ADD Systems’ successful 2024, featuring over 100 product releases and thriving client relationships. We explore the vital role of the ADD User Group in shaping the future of our software. Plus, our leadership discusses the evolving energy landscape, the impact of AI, and what lies ahead for ADD Systems in 2025.
The Hot Topics of NACS 2024
In the latest episode of ADDcast, Grant McAllister and Tracie Nall, Major Account Manager and Account Manager at ADD Systems, respectively, reflect on the hot topics from NACS 2024. They discuss the rise of AI, explore innovations in foodservice and recipe management, highlighting ADD eStore as a key tool. Tracie also maps out the benefits of joining the ADD User Group.
Printing Services With ADD Systems
Brian Kelly, Print Account Manager at ADD Systems, joins Brian Cohen, ADD Systems Multimedia Specialist and host of ADDcast, to discuss how the printing services industry has evolved over the last few decades and how the Print Services Offering at ADD Systems can help make ADD clients more successful.
Your 2023 Business Tech Conference Questions Answered
ADD Systems 2023 BTC is less than one year away. Hear from Shelley Fredericks, co-owner of Frederick’s Fuel, a long-time client of ADD Systems, and Amy Katsigiannis, ADD Systems BTC and Special Projects Coordinator, about the value of the conference.
A Deep Dive into the ADD User Group
Phil LaRochelle, Manager Business Applications, Dead River Company, as well as President of the ADD User Group, joins Brian Cohen, Multimedia Specialist and host of ADDcast, to discuss: the value that the AUG brings to ADD clients.
Customer Web Portals: A Critical Element for an Excellent Customer Experience
Liz Hill, Manager – Client Services Group at PriMedia, shares how web portals can give customers the optimal mix of self-help and personal touch.









