ADD Systems’ Ed Debrot, Vice President of Engineering – Mobile Development, and John Coyle, Vice President of Sales, discuss the introduction of Raven Android. They discuss the Android hardware choices available for the end user, how Raven Windows stands alongside Raven Android as a strong option, and other new mobile technologies that help make operations …
ADD Printing: Supporting Operations and Strengthening Brands
Brian Kelly, Print Account Manager at ADD Systems, discusses how print continues to deliver value. From delivery tickets and invoices to QR code asset tags, custom letterhead, and large-format signage, he explores how strategic print solutions help businesses improve efficiency, maintain compliance, and enhance brand awareness. You can subscribe to the ADDcast at any of …
The Importance of K-Factors, Hot Water Gallons, and Dispatchers
Jim Gillis, ADD Systems Energy Consultant, explains how K-Factors and hot water gallon values influence delivery scheduling and efficiency. He discusses the critical role dispatchers play in maintaining accurate forecast data, reducing runout risk, and keeping delivery operations on track. You can subscribe to the ADDcast at any of the following locations, or read the …
Detection, Response & Recovery with CyberMaxx and ADD
Brian Zimmer, Field Chief Information Security Officer at CyberMaxx, and Andy Katsigiannis, ADD Systems’ Director of IT and Customer Support, discuss cybersecurity strategies for organizations of all sizes. From building a strong security foundation to improving incident response, they discuss how businesses can strengthen resilience and reduce risk. They also examine why preparation, recovery, and …
ADD User Group Leaders Share the Benefits of Getting Involved
ADD User Group (AUG) President Justin Bolus and Vice President Alec Hulbert join ADDcast to discuss how the AUG helps users connect, learn, and get more value from ADD Systems. They share highlights from this year’s Business Tech Conference, discuss the group’s growth, and explain why active participation can benefit both individuals and their companies. …
Inside the ADD User Group Core Systems and Integrations Committee
In this ADDcast episode, CSI Committee co-chairs Eric Boberg from Dysart’s and Doug Beverage from Crystal Flash discuss the formation of the new Core Systems & Integrations (CSI) Committee, which combines technical and integration-focused discussions into a collaborative forum for all AUG members. They share the committee’s vision, upcoming topics such as server architecture, cloud …
The 2026 BTC: Product Updates & Collaboration
Amy Katsigiannis, BTC & Special Projects Coordinator, and John Coyle, VP of Sales, recap the 2026 Business Tech Conference. They highlight the event’s focus on client collaboration, from panel discussions and ADD User Group meetings to partners showcased in the Exhibitor Hall. The conversation also explores major product announcements, including Raven for Android and ADD …
Your Guide to the 2026 Business Tech Conference
BTC & Special Projects Coordinator Amy Katsigiannis joins ADDcast to share what attendees can expect at the 2026 Business Tech Conference. She covers key registration and travel tips, session and exhibitor highlights, user group activities, and the networking events designed to help attendees make the most of ADD Systems’ premier user conference. You can subscribe …
Faster Payments and Smarter Portals with PriMedia, Our Diamond BTC Sponsor
Rich Rutigliano, President of PriMedia, joins ADDcast to explore how customer self-service portals have evolved in 2026. He shares how energy marketers are using customization, embedded payments, price protection enrollment, and first-party data to accelerate cash flow, reduce CSR volume, and create more personalized customer experiences. He also explains what companies should reassess if their …
Preparing for What’s Next in Payments with Qualpay, our Platinum BTC Sponsor
Marci Gagnon, VP of Strategic Alliances, and Jonathan Gilbert, Director of Business Development at Qualpay, break down recent credit card fee changes. They discuss what the swipe fee settlement actually impacts, the growing cost pressures tied to commercial cards, and what marketers can do now to protect margins and optimize payment data. You can subscribe …
Fueling What’s Next with Intevacon, our Gold BTC Sponsor
Scott Huckeba, Intevacon Territory Sales Manager, discusses Intevacon’s growth, expanding network, and the tools they deliver to help petroleum marketers optimize operations. He also gives a sneak peek at Intevacon’s upcoming release that expands pricing capabilities. You can subscribe to the ADDcast at any of the following locations, or read the transcript below. Apple Podcasts …
BTC Sneak Peek from Platinum Sponsor Blue Moon
Janice Phelps, Vice President – Direct Sales & Services at Blue Moon Industries, previews Blue Moon’s upcoming attendance and sponsorship of the Business Tech Conference. She mentions that Blue Moon’s BTC session will focus on an overview of Microsoft Dynamics GP and the new Business Central. She also shares her enthusiasm for meeting with ADD …
