In this ADDcast episode, CSI Committee co-chairs Eric Boberg from Dysart’s and Doug Beverage from Crystal Flash discuss the formation of the new Core Systems & Integrations (CSI) Committee, which combines technical and integration-focused discussions into a collaborative forum for all AUG members. They share the committee’s vision, upcoming topics such as server architecture, cloud …
The 2026 BTC: Product Updates & Collaboration
Amy Katsigiannis, BTC & Special Projects Coordinator, and John Coyle, VP of Sales, recap the 2026 Business Tech Conference. They highlight the event’s focus on client collaboration, from panel discussions and ADD User Group meetings to partners showcased in the Exhibitor Hall. The conversation also explores major product announcements, including Raven for Android and ADD …
Your Guide to the 2026 Business Tech Conference
BTC & Special Projects Coordinator Amy Katsigiannis joins ADDcast to share what attendees can expect at the 2026 Business Tech Conference. She covers key registration and travel tips, session and exhibitor highlights, user group activities, and the networking events designed to help attendees make the most of ADD Systems’ premier user conference. You can subscribe …
Faster Payments and Smarter Portals with PriMedia, Our Diamond BTC Sponsor
Rich Rutigliano, President of PriMedia, joins ADDcast to explore how customer self-service portals have evolved in 2026. He shares how energy marketers are using customization, embedded payments, price protection enrollment, and first-party data to accelerate cash flow, reduce CSR volume, and create more personalized customer experiences. He also explains what companies should reassess if their …
Preparing for What’s Next in Payments with Qualpay, our Platinum BTC Sponsor
Marci Gagnon, VP of Strategic Alliances, and Jonathan Gilbert, Director of Business Development at Qualpay, break down recent credit card fee changes. They discuss what the swipe fee settlement actually impacts, the growing cost pressures tied to commercial cards, and what marketers can do now to protect margins and optimize payment data. You can subscribe …
Fueling What’s Next with Intevacon, our Gold BTC Sponsor
Scott Huckeba, Intevacon Territory Sales Manager, discusses Intevacon’s growth, expanding network, and the tools they deliver to help petroleum marketers optimize operations. He also gives a sneak peek at Intevacon’s upcoming release that expands pricing capabilities. You can subscribe to the ADDcast at any of the following locations, or read the transcript below. Apple Podcasts …
BTC Sneak Peek from Platinum Sponsor Blue Moon
Janice Phelps, Vice President – Direct Sales & Services at Blue Moon Industries, previews Blue Moon’s upcoming attendance and sponsorship of the Business Tech Conference. She mentions that Blue Moon’s BTC session will focus on an overview of Microsoft Dynamics GP and the new Business Central. She also shares her enthusiasm for meeting with ADD …
Reflecting on 2025 and Looking Ahead to 2026
ADD Systems President Bruce C. Bott and Senior Vice President and COO Rob Culbertson delve into ADD Systems’ 2025 accomplishments and the goals for 2026. They share a preview of our upcoming Business Tech Conference in Disney World in May, and discuss the evolving energy landscape, the impact of AI, the continued importance of the …
Make Your Business Tech Conference Magical – Tips from Disney Ambassadors
Phelicia Blake and Kylee Withers, the 2026-2027 Walt Disney World Ambassadors, discuss some tips and tricks for attendees of ADD Systems’ 2026 Business Tech Conference (BTC). They mentioned some of their favorite Disney World restaurants, using the My Disney Experience app, fun activities to do at various parks, and a preview of an exclusive BTC-attendee …
Backup Best Practices Crucial for Successful Recovery
In this ADDcast, Andrew Katsigiannis, Director of IT and Customer Support at ADD Systems, and Kaizad Madon, ADD Energy/E360 Product Manager at ADD Systems, discuss backups and the best practices to ensure viability when you need them most. They discuss the difference between virtual machine and database backups, how often each should be run, and how they fit in an overall cybersecurity strategy.
Introducing the ADD User Group Finance Committee
In the latest episode of ADDcast, Alec Hulbert of Tiger Fuel and Severine Gimenez of Port Consolidated, chairs of the new ADD User Group Finance Committee, introduce its intent and their plans to create an impactful group. They go over how the Finance Committee formed, what topics it will focus on, and, due the the nature of finance touching many different functional areas, how they plan to partner with other AUG committees for joint discussions.
A Preview of NACS Show 2025
In the latest episode of ADDcast, Jeff Lenard, Vice President of NACS – Media and Strategic Communications, and Chris Kiernan, Director of Operations – Retail/Wholesale at ADD Systems, gather together to discuss the NACS Show. They explain how to make the most of the conference and what to expect from its 2025 iteration.
