In this episode of ADDcast, we delve into ADD Systems’ successful 2024, featuring over 100 product releases and thriving client relationships. We explore the vital role of the ADD User Group in shaping the future of our software. Plus, our leadership discusses the evolving energy landscape, the impact of AI, and what lies ahead for ADD Systems in 2025.
ADD Cares during the Holiday Season
In the latest ADDcast episode, Sandy Glenn, ADD Systems’ HR Administrator, talks about ADD Cares, the company’s volunteer-led charitable program. She also celebrates employee contributions, including $21,000 raised for Kurling for Kids, and invites ideas for 2025 initiatives.
Top Advice from Years of Implementation Experience
In the latest episode of ADDcast, Tom Clark, Senior Implementation Specialist, shares his top tips for clients, emphasizing the importance of empowering and rewarding employees, incentivizing customer referrals, and optimizing software features for efficiency. He outlines best practices for digital customer communication and the value of ADD Systems’ user forums. Tom also discusses his career and retirement after many years with ADD Systems.
The Hot Topics of NACS 2024
In the latest episode of ADDcast, Grant McAllister and Tracie Nall, Major Account Manager and Account Manager at ADD Systems, respectively, reflect on the hot topics from NACS 2024. They discuss the rise of AI, explore innovations in foodservice and recipe management, highlighting ADD eStore as a key tool. Tracie also maps out the benefits of joining the ADD User Group.
AI: Evolving Expectations For Uses & Best Practices
In the latest episode of ADDcast, Steve Gent, New England Account Manager at ADD Systems, discusses the past, present, and future of artificial intelligence (AI). He starts with the meaning and history of AI and then mentions present applications of how AI is used. Steve also explains the ways AI affects and can potentially improve …
Going Mobile With the AUG Raven Committee
In the latest episode of ADDcast, Scott Tucker, Operations Process Manager at Paraco Gas and Chair of the ADD User Group Raven/Delivery Committee, discusses Paraco Gas’ longstanding partnership with ADD Systems. Highlighting his role within the AUG, Tucker shares the benefits of collaborating with peers to prioritize software enhancements and address industry challenges. He encourages …
Announcing The 2026 BTC
In the latest episode of ADDcast, we discuss the 2026 BTC with Paul Borneman from Island Energy and Amy Katsigiannis from ADD Systems. Paul discusses the benefits he found from the 2023 BTC, and Amy explains the process of making the BTC successful. The 2026 BTC promises informative educational sessions, new product announcements, countless opportunities …
An In-Depth Look into Software Upgrades
Steve Tymikiw, ADD Systems’ Customer Support Manager, discusses the importance of annual software upgrades, using a test database, and scheduling during less busy times. Steve explains that thorough preparation and collaboration with project managers, especially for first-time upgraders, is key to a successful implementation. You can subscribe to the ADDcast at any of the following …
ADDcast 28: Moving Forward With The ADD User Group in 2024
Megan Carr, Director of Field Ops Support Team at Paraco Gas, and Justin Bolus, Wholesale Fuel Director at Bumgarner Oil, unpack the ADD User Group (AUG) in this latest ADDcast. They discuss the AUG’s mission to foster collaboration, problem-solving, and innovation among end-users. Megan provides a glimpse into the AUG’s upcoming initiatives, including the launch …
ADDcast 27: How To Prepare For Implementation Success
Lisa Stearns, Manager of Retail Implementations at ADD Systems, outlines the ADD Systems implementation process by offering a comprehensive overview full of invaluable insights, from initial planning to post-implementation support. Lisa emphasizes the significance of communication, adaptability, and collaboration between ADD Systems and clients. You can subscribe to the ADDcast at any of the following …
ADD Systems’ 2024 Outlook, The Emergence of AI & AUG Updates
ADD Systems’ President Bruce Bott & Senior Vice President / COO Rob Culbertson recap ADD’s 2023 product enhancements & highlights; outline the challenges and opportunities that our industries could face in the coming year; the impact that AI might have on the industry; why face-to-face time with our customers is so important; and the AUG’s …
Giving Back With ADD Cares
ADD Systems Director of Human Resources, Allyson Wright, and Amy Katsigiannis, BTC and Special Projects Coordinator, join us to discuss the ADD Cares initiative, the fundraising efforts that it includes, and outlining the 2023 Pajama Program plans. You can subscribe to the ADDcast at any of the following locations, or read the transcript below. Apple …