Customer Service has always been the foundation of a strong business. While the best customer service requires a personal touch, you can enhance your service and empower your account representatives with a fully integrated web portal. Learn more from Rich Rutigliano, our guest blogger at PriMedia.
PriMedia – Business Changes that We’ll See for Years to Come
Rich Rutigliano, PriMedia Energy marketers are often unsung heroes, making fuel deliveries and service calls at all hours and through blizzards, sub-freezing temperatures, hurricanes and more. This past year they did all that and more as the country faced the COVID-19 pandemic. As essential workers, heating and energy businesses didn’t stop, but procedures needed to …
IT Initiatives
Read this month’s guest blog by Scantron Technology Solutions to learn key IT services to help your business maintain confidence amidst the challenges of the pandemic.
Five Signs You Should Invest in Flat Rate
Is it time to move to flat rate pricing? In this months guest blog, Coolfront details five signs you should invest in flat rate and why it’s worth it.
Your Online Portal Can Do More!
Rich Rutigliano of PriMedia gives insight on how to enhance your business operations and customer experience through a strong online customer portal.
Using Your Integrated SmartConnect® Portal to Curate More Online Reviews
Find out how online reviews can help boost your search results and increase the number of leads coming into your office.
Automatic Billing: Good for You and Your Customers
In this months guest blog, TSYS highlights out how automatic billing has a greater impact on growing your business than you may notice. Learn more about the details.
Capture More Automatic Delivery Customers with SmartConnect® Data
Learn how PriMedia can help you convert more of your will call customers to automatic delivery customers with a fully-integrated web portal.
Are Your Accounts Receivable Trapped in a Time Warp?
This month’s guest blog by PriMedia tells you how to bring your billing and receivables into the 21st century.
So You’ve Decided to Invest in Tank Monitors, Now What?
Guest blogger, Boyd McGathey of WESROC, describes how get started with tank monitoring.
Financial Statements – Friend or Foe?
In our latest guest blog by Janice Phelps of Blue Moon Industries, Janice talks about the benefits of updating your chart of accounts and designing flexible reports by implementing Microsoft Dynamics™ GP for your financials with ADD Energy E3® and ADD eStore®.
Use Your Customer Data to Reduce Unnecessary Phone Calls
Guest blogger, Richard Rutigliano of PriMedia Inc., explains how an integrated customer self-service portal can give your customers what they expect and free up your customer service representatives.
