Introducing our new Director of Customer Support and Hardware Operations, Andy Katsigiannis! Joining ADD Systems back in 2002, Andy has been a member of the IT department for 19 years and the IT Manager since 2014. In his new role, Andy will take on the responsibilities of Roger Keyser, overseeing the complete support process, including both hardware and software support.
Rob Culbertson, Senior Vice President and COO, shared that, “Andy has been a valuable member of the ADD management team for many years and has proven his capabilities to not only lead a team, but also to provide our customers with the highest level of satisfaction.”
Andy is looking forward to his new position. “I’m excited to take on this new role and grateful that I had the opportunity to learn from Roger. The support group is full of great people, and, as a team, we’ll take this opportunity to think outside the box and continue to improve our quality of service.”
Please join us in congratulating Andy on his new position as Director of Customer Support and Hardware Operations. We’re excited to see continuous improvement and outstanding service under his leadership.