Suburban Propane is a publicly owned, nationwide propane and fuel oil company with more than 700 locations, servicing in excess of one million customers.
Their legacy software system needed to be replaced with one that could scale quickly to keep up with their growing business, and guarantee their people had the tools to provide outstanding customer service. They found a true partner in ADD Systems with a comprehensive solution using the ADD Energy E3®, Raven® and Atlas Reporting® products. They also found in ADD a vendor who knows the industry, invests in significant R & D and values excellent client relationships.
Watch this short video to learn about the challenges they faced with their previous system and the benefits they found in partnering with ADD Systems.