Every January, we welcome colder weather, say goodbye to the holidays, and ask the same reflective questions: what did I do well last year, and what would I like to change going forward? For businesses, it’s a time to review their successes and identify areas where they can improve their processes. If you’re not sure where to start, we asked some ADD team members what areas you can focus on in the year ahead.
Make Security and Backups a Priority
Andy Katsigiannis, Director of Operations – IT & Customer Support
Stay Ahead of Evolving Cyber Threats:
Cyberattacks continue to grow more sophisticated, targeting businesses through phishing, credential theft, and ransomware. Layered security—such as endpoint protection, multi-factor authentication, regular patching of operating systems and applications, and strong password practices—helps reduce risk and protect sensitive systems and data.
Ensure Reliable, Tested Backups:
System failures, human error, and ransomware incidents can happen without warning. Maintaining secure, regularly monitored backups—and testing them periodically—ensures your data can be restored quickly and reliably when it matters most.
Don’t Delay Upgrading Your Software
Chris Glenn, Vice President of Engineering – Back Office Products
We’re doing constant research and development on our products, based on user suggestions, industry challenges, and technology advancements. Many software enhancements come directly from our ADD User Group submissions, made up of people who work in the fuel and/or c-store industry, so they come from a place of wanting to be more efficient in their daily software practices. Take a look at all the enhancements in the release notes and consider their potential to increase your efficiency. While it’s always possible to remain status quo, implementing new features can be a game-changer for your company.
Join the ADD User Group
Regina Balistreri, Director of Marketing & Documentation
One of the most compelling things about ADD Systems is its strong user base with a very active user group. If you haven’t joined the ADD User Group (AUG) yet, 2026 is the year to do it! It offers a unique opportunity to make connections with other users and ADD team members, share best practices, and help steer ADD product development. Visit the user group page to get started.
Attend the 2026 Business Tech Conference
Amy Katsigiannis, BTC & Special Projects Coordinator
Attend the Business Tech Conference! It’s a great way to learn about our latest product features and best practices, network with industry peers, and experience the magic of Disney World. It only comes around every three years, so you don’t want to miss out. Registering sooner than later and securing your hotel room from our discounted hotel block will get you all set for an incredible event that will send you home with new and exciting, efficiency-gaining ideas and tools to take advantage of in your operation.
Get the Most from Your Software Usage
Chris Kiernan, Director of Operations – Retail/Wholesale
Our software is loaded with tools and features, and new versions get published frequently. Sometimes it can be overwhelming to know where to focus. Ask where efficiencies can be gained. Take advantage of features that will provide high value. Prioritize them from low effort to high effort. Still not sure? Let’s discuss your processes. There may be new features that you can implement right away. Reach out and ask!
As you consider what aspects of your business you’d like to change, know that ADD Systems is here to offer guidance, support, and collaboration.
If you have questions/comments, please contact us at 800-922-0972 or sales@addsys.com to see how we can help you make 2026 a success.
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