Having a good software implementation is essential to a company’s success. Businesses and projects come in many different shapes and sizes, so implementation styles can be adjusted to fit each case. One important decision is whether to have a trainer on-site, have training sessions virtually, or employ a mix of both styles. While both on-site and virtual implementations are effective and can lead to the same successful end, there are strengths to both that may better cater to a business’s or project’s specific needs. Whether it’s preferring the hands-on style of on-site or preferring the flexibility of virtual, businesses have a number of factors to consider.
Data In, Data Out: How Process Automation Can Improve Your Business
Data is at the heart of everything we do at ADD Systems. Within our products, there is an ecosystem of data shared between them that helps businesses operate more efficiently and profitably. Data becomes even more valuable when it can be used not just among ADD products, but also customer trading partners. This is where process automation becomes an invaluable tool.
Proactive Service Scheduling: A Strategy for Profit
A business’s service/HVAC department can be a powerful asset when it’s seen as more than just a support function. While fuel delivery remains central to an energy company’s operations, declining fuel delivery customer counts can be offset by a well-run, growing service department that can unlock these profitable opportunities that often go overlooked. Like any part of a business, success depends on strategies that minimize friction and create more efficient, profitable operations.
Using Winter Data for Future Success
Winter is over. In fact, the warmer months are in full swing. With home heating companies coming off one of the busiest seasons of late, now is the time to use past experience to improve next year. Recently, ADD Systems’ New England Account Manager, Steve Gent, participated in a panel at the Eastern Energy Expo titled, “Data-Driven Decisions – What Did the Winter of 2025 Teach Us?” This discussion led to insights on data and software, and how to use them as invaluable tools.
Data Delivers: Turning Information into Action
Data is one of your most powerful assets if you know how to use it. In this article from Oil & Energy Online, we discuss how data integration, automation, and business intelligence tools are reshaping operations in the industries we serve. Learn how companies can connect their systems, uncover trends, and drive real results through informed action.
Seamless Data Conversions: Best Practices
You’ve just acquired a new company. Now it’s time to integrate their data into your back office system. This marks the start of a data conversion, a critical step in ensuring a smooth implementation. A clean conversion doesn’t happen by chance; it requires careful preparation, a clear strategy, and a well-organized process to achieve accurate, efficient results.
The Importance of Software Upgrades: Security, Efficiency, and Business Growth
Technology evolves to meet the ever-changing needs of businesses and customers. Regular software updates of your existing software ensure efficiency, security, and adaptability, helping businesses stay ahead of the competition. While the idea of upgrading software may seem overwhelming, a well-planned approach with strong support can make the process smooth and highly beneficial. Here’s why keeping up with software upgrades is essential:
Strengthen Your Business Security with Multi-Factor Authentication
Cyber threats are evolving fast, and no business is too small or too secure to be targeted. Whether it’s stolen data, disrupted operations, or costly ransomware demands, the stakes are higher than ever. Strengthening your defenses isn’t just smart: it’s essential.
User Acceptance Testing: The Final Step Before Going Live
User Acceptance Testing (UAT) is a crucial phase in the implementation of ADD Energy E360/E3 and related ADD software. Throughout the process, ADD implementors collaborate with users to configure software settings and train them on daily operations. Given that each business is unique and has their own business processes and requirements, having experienced implementers improves the process.
Protecting Your Digital Security: Why It Matters
In an era where technology is deeply integrated into our daily lives, protecting your digital security is more critical than ever. Cyber threats are evolving rapidly, putting both personal and business data at risk. By understanding the importance of cybersecurity and implementing proactive measures, you can safeguard your sensitive information and maintain a secure digital environment.
What Will You Focus on in 2025?
A new year brings a chance to look back and reflect, as well as an opportunity to look forward and set impactful goals to make 2025 the most successful year yet. There are many areas of your business to consider. Whether it be IT needs, customer support, or software updates and training, it can be difficult to know where to begin, so we polled some ADD team members for their top suggestions.
Ongoing Training Brings Measurable Benefits
One of the best ways to support your staff is to ensure they are well-trained in every aspect of their job, including the software they use every day. Jim Gillis, Energy Consultant at ADD Systems has helped train thousands of ADD Systems users. He was quick to share some statistics about the impact of ongoing training for staff members and its potential to generate measurable long-term benefits:
