Every January, we welcome colder weather, say goodbye to the holidays, and ask the same reflective questions: what did I do well last year, and what would I like to change going forward? For businesses, it’s a time to review their successes and identify areas where they can improve their processes. If you’re not sure …
Turn Resolutions Into Action: Enhance Your Operations for 2026
As we say goodbye to 2025 and welcome 2026, now is the perfect time to evaluate your wholesale distribution and convenience store operations and identify opportunities for growth. Check out our latest article in the New England Convenience Store and Energy Marketers Association’s NECSEMA Energy publication to learn what wholesale operators and c‑store owners should …
Ordering and Delivery: Meet Your Customers Where They Want to Be
The convenience store industry has always had to be convenient, but what is considered convenient changes constantly. For some, it’s a convenient location to stop for fuel and food. For others, it’s the ability to order in advance or for delivery. Online and app purchases as well as delivery offer an opportunity for growth, but …
Backup Best Practices Crucial for Successful Recovery
In this ADDcast, Andrew Katsigiannis, Director of IT and Customer Support at ADD Systems, and Kaizad Madon, ADD Energy/E360 Product Manager at ADD Systems, discuss backups and the best practices to ensure viability when you need them most. They discuss the difference between virtual machine and database backups, how often each should be run, and how they fit in an overall cybersecurity strategy.
Tank Monitors: Gain Efficiency and Control
With tank monitors becoming more affordable in recent years, many clients have been able to change to a wider deployment strategy. However, there are still specific types of accounts that see the greatest benefit from tank monitor usage
Data Doesn’t Play Favorites: How All Convenience Retailers Can Use Data Now
No matter what type of business someone is in, it’s safe to say that there is data that can help them improve their performance. Data is ubiquitous, and more and more c-stores are trying to use it to provide answers on how to be more efficient and generate more income. At last month’s NACS Show, many sessions covered the topic of data, making it clearer than ever that data is for all retailers – big, small, and everything in between.
On-site, Virtual, and Hybrid: Choosing the Right Implementation for Your Team
Having a good software implementation is essential to a company’s success. Businesses and projects come in many different shapes and sizes, so implementation styles can be adjusted to fit each case. One important decision is whether to have a trainer on-site, have training sessions virtually, or employ a mix of both styles. While both on-site and virtual implementations are effective and can lead to the same successful end, there are strengths to both that may better cater to a business’s or project’s specific needs. Whether it’s preferring the hands-on style of on-site or preferring the flexibility of virtual, businesses have a number of factors to consider.
Data In, Data Out: How Process Automation Can Improve Your Business
Data is at the heart of everything we do at ADD Systems. Within our products, there is an ecosystem of data shared between them that helps businesses operate more efficiently and profitably. Data becomes even more valuable when it can be used not just among ADD products, but also customer trading partners. This is where process automation becomes an invaluable tool.
Proactive Service Scheduling: A Strategy for Profit
A business’s service/HVAC department can be a powerful asset when it’s seen as more than just a support function. While fuel delivery remains central to an energy company’s operations, declining fuel delivery customer counts can be offset by a well-run, growing service department that can unlock these profitable opportunities that often go overlooked. Like any part of a business, success depends on strategies that minimize friction and create more efficient, profitable operations.
Using Winter Data for Future Success
Winter is over. In fact, the warmer months are in full swing. With home heating companies coming off one of the busiest seasons of late, now is the time to use past experience to improve next year. Recently, ADD Systems’ New England Account Manager, Steve Gent, participated in a panel at the Eastern Energy Expo titled, “Data-Driven Decisions – What Did the Winter of 2025 Teach Us?” This discussion led to insights on data and software, and how to use them as invaluable tools.
Data Delivers: Turning Information into Action
Data is one of your most powerful assets if you know how to use it. In this article from Oil & Energy Online, we discuss how data integration, automation, and business intelligence tools are reshaping operations in the industries we serve. Learn how companies can connect their systems, uncover trends, and drive real results through informed action.
Seamless Data Conversions: Best Practices
You’ve just acquired a new company. Now it’s time to integrate their data into your back office system. This marks the start of a data conversion, a critical step in ensuring a smooth implementation. A clean conversion doesn’t happen by chance; it requires careful preparation, a clear strategy, and a well-organized process to achieve accurate, efficient results.
