Last month, the ADD User Group (AUG) Raven/Delivery Committee and SmartConnect & 3rd Party Integrations Committee had a joint meeting to discuss a number of efficiency-gaining automation tools in the delivery world. With a collaborative and supportive AUG atmosphere, the meeting was a perfect example of the open and helpful communication the user group has to offer. It was full of impactful best practices, including:
- Tank Monitor Integration – The group discussed the types of monitors used, the triggers for ticket creation, the process for replacement for malfunctioning meters, and possible future integrations. The group was also reminded of the graph in E360 that shows the forecasted vs monitor readings.
- Meter Reading – They discussed alternatives to on-site meter reading, including electronic reading and the less expensive dialers, as well as logistics and regulations.
- Acquisition Imports – The committee shared experiences with using SmartConnect to import customer data with an acquisition and the best way to create an accurate next delivery date forecast.
- SmartConnect applications – The group discussed other uses for SmartConnect, both current and future, and shared some project experience and recommendations.
Scott Tucker, AUG Raven/Delivery Committee Chair and Operations Process Manager at Paraco Gas, closed the meeting with, “This is what makes us all better…we need to be able to pick each other brains. To me this isn’t the competition part. This is making all our businesses better.”
To learn more about the AUG Raven/Delivery Committee or SmartConnect & 3rd Party Integrations Committees, contact us at aug@addsys.com.
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