We all recognize the requests by now – your phone, computer, and apps all demand regular updates. Devices and apps push updates for many reasons, including improved security measures, enhanced features, and bug fixes. Ignore your upgrade requests for too long, and the updates will only take more time and effort. The same goes for your back office software. Putting off upgrades for too long could pose disruptive challenges to you and your staff.
Upgrades for your back office software enhance your system, introducing you to new market opportunities that may not have existed before. They can include everything from new screen layouts, to enhanced processes, to new time saving benefits. Installing, learning and using these new features allows you take advantage of all the benefits these upgrades have to offer. The quicker you can realize the benefits, the more return you gain from your investment.
ADD Systems invests millions of dollars each year in research and development. Input from our clients and the ADD User Group (AUG) helps guide the development of our software. Our software upgrades often include more intuitive processes, new features, and improved efficiency, created to save your staff time and add value for your end customers’ experience. Taking advantage of these benefits right away allows you to make small, incremental upgrades that can have a huge impact on your bottom line.
Take the Leap, Reap the Rewards
When it comes to upgrades, the challenge for any business is to make sure the process is minimally disruptive and maximally beneficial. That’s why ADD Systems will never push you too hard into an upgrade for which you’re not ready. While we encourage regular upgrades, we’ll evaluate your current usage of the software to ensure that the cost and disruption of an upgrade will be minimal with significant rewards.
The AUG recommends an upgrade every two years, and strongly advises against waiting any longer than three years. AUG members have access to view which software versions other members are currently using. They can use this information to ask for input or advice on the benefits of certain upgrades and what to expect during the process.
Any upgrade will be smoother with good planning. To that end, we make our release notes available online. Within the Client Portal, you can see what’s included in the latest version of each software solution. To make it even easier for you, whenever new release notes are published, a notification is posted in the Client Portal Forum. Subscribe to that forum, and you will receive automatic notifications whenever new release notes are available.
We’ve Got You Covered
ADD Systems performs thorough automatic and manual tests on every single upgrade. We know software, but no one knows your business like you do. So, to enable the smoothest upgrade possible, we recommend that you check out the functionality of upgraded software in a test database, before taking it live. Who can better verify your use of the software than you? And while you’re checking things out, you can simultaneously be training your staff on what’s new.
We’re Ready When You Are
There is never a bad time to upgrade. Sure you may be busier some months of the year, but an upgrade can help you right now, so why not get started right away? We enhance our products based on client input and extensive research and development in order to continue to provide the best software solutions for your business. And while we encourage you to upgrade regularly, we recognize that the final decision is yours. So when you’re ready to take the next step, so are we.
Discover how your evolving business can benefit from regular upgrades. For additional information, please contact your ADD Systems sales representative, or email email@example.com.