What if you could make efficient labor scheduling decisions and still ensure your customers get the great service they expect? Business Intelligence can help you can do just that by enabling you to mine your own data to identify key information.
Labor is a tremendous investment for convenience store owners and the need to provide competitive wages and benefits while controlling costs makes staffing decisions and labor scheduling more crucial than ever. It is important to lean on business data to draw insights into how to staff your stores more efficiently.
With business intelligence, it has never been easier to improve the efficiency of your staffing procedures. You get insight into peak shopping times and customer buying behaviors that directly relate to staffing and scheduling decisions.
The Big Question: Is your investment in your employees translating into store success?
The Essential Answer
By mining your own data to discover the trends of your store, you may see that some operating hours aren’t offering positive returns. You might also discover that sales during certain hours don’t warrant several employees. Revising your hours along with your staffing could quickly improve your bottom line.
Go beyond daily reporting. Weekly, monthly, yearly, and even seasonal trends can determine when you are the busiest. Make staffing decisions proactively so you have the proper amount of employees at all times – no more, no less.
Quality Counts Too
Of course, it’s not just the number of employees that matters; it’s also the quality. Business intelligence can help you take a closer look at each employee. Review and analyze each cashier’s performance in terms of transactions, sales velocity and productivity. Is he or she making honest mistakes or are there more serious performance problems? Patterns of excessive voids, error corrects and refunds can easily be brought to your attention.
With ADD Systems’ Atlas Reporting® you get a 360° view of your convenience stores so you can make the best staffing decisions for them. You can compare locations and then model and scale success across all your locations.
Get BI and Stop Guessing
With this kind of insight you can stop guessing about your staffing concerns and start taking control. After all, employees are one of your biggest investments. Shouldn’t you put as much consideration into them as you do every other aspect of your business?
For more information on the ADD Systems Business Intelligence Solution, Atlas Reporting, take a look at our blog, Getting Smart About Business Intelligence, or view our webinar, Harness Your Data: Drive Profits to Your Bottom Line. Or if you’d like to speak to one of our sales representatives, please contact us at firstname.lastname@example.org or at 800-922-0972.