A new year brings a chance to look back and reflect, as well as an opportunity to look forward and set impactful goals to make 2025 the most successful year yet. There are many areas of your business to consider. Whether it be IT needs, customer support, or software updates and training, it can be difficult to know where to begin, so we polled some ADD team members for their top suggestions.
Ongoing Training Brings Measurable Benefits
One of the best ways to support your staff is to ensure they are well-trained in every aspect of their job, including the software they use every day. Jim Gillis, Energy Consultant at ADD Systems has helped train thousands of ADD Systems users. He was quick to share some statistics about the impact of ongoing training for staff members and its potential to generate measurable long-term benefits:
Your Printing Needs for This Upcoming Winter
With winter approaching, now is the perfect time to re-evaluate your customer needs with regard to system-generated forms. Over the last decade, many companies have focused on adopting and sending out electronic forms such as invoices and statements. However, there is likely still a ton of opportunity to enhance the printed output this coming winter …
Gaining Efficiency Through Technology: A Propane Retailer’s Point of View
Propane retailers implement technology to improve efficiency, but what can you really expect to gain from it? Join us to learn about the specific benefits available to you today and how technology can streamline your operation, make more fulfilled employees, enable a great customer experience and positively impact your bottom line. We’ll consider areas like: …
BantamWesson Increases Their Efficiency with ADD Systems Software
As a company that serves over 70 towns, BantamWesson helps many people throughout Connecticut with their home and heating needs. BantamWesson was previously known as Wesson Energy, but a merger with Bantam Home and Energy created BantamWesson. This increased their community reach and the services they offer. “We offer bioheat, propane fuel, services, and installations,” …
Your Printing Needs for 2023
With 2023 finally here, now is the perfect time to re-evaluate your customer needs with regard to system-generated forms. Over the last decade, many companies have focused on adopting and sending out electronic forms such as invoices and statements. However, there is likely still a ton of opportunity to enhance the printed output in 2023 …
Payment Technology Red Flags & Hot Topics with Qualpay
Marci Gagnon, Vice President of Strategic Alliances, and Jon Gilbert, Director of Ecommerce and Partner Development for Qualpay, joins Brian Cohen, Multimedia Specialist and host of ADDcast, to discuss: what companies should look for on their merchant statements in terms of hidden fees; why customer service is so important in the payment processing space; what …
Cybersecurity Risk Management in an Ever-Changing Environment
In this all-new ADDcast episode, you’ll learn more about the importance of cybersecurity in an changing environment and gain valuable insight into key steps your business can take to mitigate risks with ADD Systems’ Director of IT & Customer Support, Andy Katsigiannis.
ADD Systems Introduces ADDcast: A Technology Podcast
Introducing ADD Systems ADDcast, our very own podcast that brings industry experts together to talk about the role of technology in the energy distribution and convenience store industries. In the first episode, President Bruce C. Bott and Senior VP/COO Rob Culbertson reflect on 2021 and provide insight into the company’s 2022 outlook.
Back Office Software: Your Most Underused Employee?
Head to an ADD Systems article in CSP to learn how a modern back office system can bring automation, simplified processes, and insight to help stores run smoother and more profitably, even amidst a labor shortage.
Mastering Delivery Logistics
Take a look at this article we wrote for the May edition of BPN Magazine to learn more about how technology can help you master delivery logistics to increase efficiency.
PriMedia – Business Changes that We’ll See for Years to Come
Rich Rutigliano, PriMedia Energy marketers are often unsung heroes, making fuel deliveries and service calls at all hours and through blizzards, sub-freezing temperatures, hurricanes and more. This past year they did all that and more as the country faced the COVID-19 pandemic. As essential workers, heating and energy businesses didn’t stop, but procedures needed to …
