ADD Systems is proud to announce the latest major enhancement to its Pegasus service mobile solution for field service technicians: Time and Materials billing. While Pegasus has always supported flat rate billing, this new enhancement allows a service/HVAC company to have the flexibility to choose the method that best fits their needs for a particular …
Software Upgrades – Top 5 Tips from the ADD User Group
The ADD User Group meets every month for the Best Practices Call. These meetings allow users to discuss ADD Systems products, industry topics, and everything in between. This month, the topic was: Upgrades – Preparing, Testing, and Going Live. Between AUG members and ADD employees, there were many useful tips shared! Recordings of the Best …
In Remembrance of Roger Keyser
With great sadness, ADD Systems shares the news of the passing of Roger Keyser, longtime ADD Systems employee. Roger retired in 2021 as the Vice President of Customer Support and Hardware Operations, and, after 39 years with ADD, he touched many people’s lives, both co-workers and clients.
Taking Advantage of Current Industry Trends
Chris Kiernan, Director of Operations Retail/Wholesale at ADD Systems, joins Brian Cohen, ADD Systems Multimedia Specialist and host of ADDcast, to discuss some of the ways that software and technology can help retailers take advantage of current industry trends, as well as key elements retailers should look for when considering new software. You can subscribe …
The BTC Education Series: Discover Your Service Department’s Potential with Pegasus
The 2023 Business Tech Conference (BTC), ADD’s triennial user conference, included many sessions showcasing ADD Systems’ latest software enhancements and best practices to help clients run their businesses more efficiently than ever. In this blog series, we share some of the key sessions held at the event. The first part of the BTC Education Series …





