Everyone knows that they should exercise regularly. It’s good for you, keeps you at your best and means you’re ready for anything (well, at least we like to think so). If you don’t exercise, there may be some fun activities you’ll turn down, or maybe you’ll try them anyway and get some pretty sore muscles for the next few days. Of course, you’ll recover, but the activity would have been a lot more fun if you had stayed on top of your exercise. The same thing can be said about your business’ software solution. Upgrades are like regular exercise for your software. Ignore them for too long, and an upgrade, while immensely valuable, could also pose disruptive challenges to you and your staff.
ADD Systems invests approximately 3 million dollars a year in research and development. Every year you opt out of an upgrade is another year of missed benefits and opportunities. Sooner or later missed opportunities translate into missed profits, and possibly even additional costs.
Take the Challenge, Reap the Rewards
With that in mind, the challenge for any business is to time an upgrade to be minimally disruptive and maximally beneficial. Because we know this, ADD Systems, like a good trainer, will never push you too hard into an upgrade for which you’re not ready. But we will always be encouraging, and recommend that you consider the advantages of regular upgrades, assuring you that the cost and disruption of such an effort will be minimal and simultaneously rewarded with commensurate benefits.
The ADD Systems User Group recommends an upgrade every two years, and strongly advises against waiting any longer than three years. If you’re a member of the ADD Systems User Group, you are welcome to solicit the input of others who have already completed a successful upgrade.
Any upgrade will be smoother with good planning. To that end we make our release notes available on our web site within the Client Portal, so you can see what’s included in whatever upgrade you choose. To make it even easier for you, whenever we publish new release notes we post a notification in the Client Portal Forum. Subscribe to that forum and you will receive automatic notification whenever new release notes are available.
See for yourself, Test!
We also recommend that you check out the functionality of upgraded software in test, before taking it live. To be sure, ADD Systems performs thorough automatic and manual tests on every single upgrade. But no-one knows your business like you, and for that reason no-one can verify your use of the software better than you. And while you’re checking things out, you can simultaneously be training your staff on what’s new.
It’s Your Call, but ADD is Ready
Although ADD Systems recognizes that the final decision to upgrade is yours and yours alone, we will always encourage you to reap the benefits of regular upgrades. Remember, we enhance our products by listening to our customers and creating the solutions you want and need.
Discover how your evolving business can benefit from regular upgrades. For additional information please contact your sales associate @ 1-800-922-0972.