In this episode of ADDcast, Bryan Walline, Lead Developer of Business Intelligence at ADD Systems, speaks about Atlas, our web-based reporting tool that streamlines data analysis and automation. Zach Swartley of Penn Valley Gas also discusses the ADD User Group’s Business Intelligence and Reporting Committee’s focus on leveraging data for better decision-making.
ADD Customers Share Their Experience
We had the chance to sit down with some of our clients at our last user conference to talk about what makes ADD Systems and its software solutions a good fit for their businesses. From delivery to service, from flexible reporting to automated customer communication, the ADD suite helps them manage their entire operation while …
User Acceptance Testing: The Final Step Before Going Live
User Acceptance Testing (UAT) is a crucial phase in the implementation of ADD Energy E360/E3 and related ADD software. Throughout the process, ADD implementors collaborate with users to configure software settings and train them on daily operations. Given that each business is unique and has their own business processes and requirements, having experienced implementers improves the process.
Protecting Your Digital Security: Why It Matters
In an era where technology is deeply integrated into our daily lives, protecting your digital security is more critical than ever. Cyber threats are evolving rapidly, putting both personal and business data at risk. By understanding the importance of cybersecurity and implementing proactive measures, you can safeguard your sensitive information and maintain a secure digital environment.
What Will You Focus on in 2025?
A new year brings a chance to look back and reflect, as well as an opportunity to look forward and set impactful goals to make 2025 the most successful year yet. There are many areas of your business to consider. Whether it be IT needs, customer support, or software updates and training, it can be difficult to know where to begin, so we polled some ADD team members for their top suggestions.
Ongoing Training Brings Measurable Benefits
One of the best ways to support your staff is to ensure they are well-trained in every aspect of their job, including the software they use every day. Jim Gillis, Energy Consultant at ADD Systems has helped train thousands of ADD Systems users. He was quick to share some statistics about the impact of ongoing training for staff members and its potential to generate measurable long-term benefits:
ADD Systems: A Year in Review and Looking Ahead
In this episode of ADDcast, we delve into ADD Systems’ successful 2024, featuring over 100 product releases and thriving client relationships. We explore the vital role of the ADD User Group in shaping the future of our software. Plus, our leadership discusses the evolving energy landscape, the impact of AI, and what lies ahead for ADD Systems in 2025.
ADD Cares during the Holiday Season
In the latest ADDcast episode, Sandy Glenn, ADD Systems’ HR Administrator, talks about ADD Cares, the company’s volunteer-led charitable program. She also celebrates employee contributions, including $21,000 raised for Kurling for Kids, and invites ideas for 2025 initiatives.
Boost Foodservice Profits with Controls and Intelligence
Foodservice is a lucrative category with increasing inside sales and significant growth potential. To maximize profits, foodservice operators must implement strong controls, accurate recipe management, and efficient inventory management. By leveraging back-office software and business intelligence, retailers can minimize risk, adapt to changing customer preferences, and capitalize on the growing foodservice opportunity. Read our article …
Top Advice from Years of Implementation Experience
In the latest episode of ADDcast, Tom Clark, Senior Implementation Specialist, shares his top tips for clients, emphasizing the importance of empowering and rewarding employees, incentivizing customer referrals, and optimizing software features for efficiency. He outlines best practices for digital customer communication and the value of ADD Systems’ user forums. Tom also discusses his career and retirement after many years with ADD Systems.
Meet the Team: James Gaskins, a Junior QA Analyst
We’re happy to welcome new talent to ADD Systems, including James Gaskins, who joins us as a Junior QA Analyst on the Retail and BI Applications team. James brings fresh skills and ideas that will help us ensure our clients get the most from their ADD software. His addition strengthens our commitment to delivering quality …
Announcing Tom Clark’s Retirement
After 27 years with ADD Systems and countless contributions to software implementations around the country, Tom Clark, Senior Implementation Specialist, embarks on retirement. Tom became part of the petroleum industry early in his career. He started in 1979 at a farmers’ cooperative called Agway Petroleum which became Agway Energy Products. He later joined Meenan Oil …
