In the latest episode of ADDcast, Tom Clark, Senior Implementation Specialist, shares his top tips for clients, emphasizing the importance of empowering and rewarding employees, incentivizing customer referrals, and optimizing software features for efficiency. He outlines best practices for digital customer communication and the value of ADD Systems’ user forums. Tom also discusses his career and retirement after many years with ADD Systems.
Meet the Team: James Gaskins, a Junior QA Analyst
We’re happy to welcome new talent to ADD Systems, including James Gaskins, who joins us as a Junior QA Analyst on the Retail and BI Applications team. James brings fresh skills and ideas that will help us ensure our clients get the most from their ADD software. His addition strengthens our commitment to delivering quality …
Announcing Tom Clark’s Retirement
After 27 years with ADD Systems and countless contributions to software implementations around the country, Tom Clark, Senior Implementation Specialist, embarks on retirement. Tom became part of the petroleum industry early in his career. He started in 1979 at a farmers’ cooperative called Agway Petroleum which became Agway Energy Products. He later joined Meenan Oil …
Foodservice Profitability – It’s in the Details
Convenience stores are increasingly turning to foodservice for profitability, but success requires strong management of recipes, inventory, & costs. Modern software solutions help optimize foodservice operations by ensuring consistent product quality, minimizing waste, & providing valuable insights through data analysis & reporting. Read our article in the Energy Markets of America’s Fall Journal to learn …
SmartConnect Enhancements Offer More Integration
SmartConnect is a powerful tool that gives 3rd party applications access to your back office data. See how the latest enhancements can help you!
The Hot Topics of NACS 2024
In the latest episode of ADDcast, Grant McAllister and Tracie Nall, Major Account Manager and Account Manager at ADD Systems, respectively, reflect on the hot topics from NACS 2024. They discuss the rise of AI, explore innovations in foodservice and recipe management, highlighting ADD eStore as a key tool. Tracie also maps out the benefits of joining the ADD User Group.
Celebrate National Propane Day with ADD Systems
October 7 was National Propane Day, a time to recognize the hard work and commitment of those in the propane industry. Propane plays a crucial role in keeping homes warm and businesses running smoothly around the clock. The day highlights the efforts of various professionals, from drivers who manage delivery routes to dispatchers who organize …
Meet the Team: Christian Phelps, an Implementation Specialist
We’re excited to welcome a wave of new talent at ADD Systems. Our Implementation Department, in particular, continues to grow with the addition of talented individuals who build important client connections. Among these new team members is Christian Phelps, an Implementation Specialist dedicated to helping businesses succeed.
Your Printing Needs for This Upcoming Winter
With winter approaching, now is the perfect time to re-evaluate your customer needs with regard to system-generated forms. Over the last decade, many companies have focused on adopting and sending out electronic forms such as invoices and statements. However, there is likely still a ton of opportunity to enhance the printed output this coming winter …
AI: Evolving Expectations For Uses & Best Practices
In the latest episode of ADDcast, Steve Gent, New England Account Manager at ADD Systems, discusses the past, present, and future of artificial intelligence (AI). He starts with the meaning and history of AI and then mentions present applications of how AI is used. Steve also explains the ways AI affects and can potentially improve …
Using Technology for Efficiency and Growth
Watch the Webinar The petroleum and convenience store industries are competitive, but employing good tools can make all the difference in a company’s success. You can keep working the same way you are today to try to keep pace, or you can use technology to work smarter. For fuel delivery and convenience stores, technology offers …
The Lubricants & Warehouse Committee: Product Pricing
This summer, the ADD User Group (AUG) Lubricants & Warehouse Management Committee had a meeting that focused on product pricing. As the newest committee in the AUG, it already has great momentum and is the perfect place for ADD users to discuss industry challenges and share best practices. The pricing discussion was no exception, prompting …
